Shipping Policy

Thank you for supporting small-batch goods made with intention. Please review our shipping information below before placing your order.

Processing Time

Orders are typically processed within 3–5 business days. Many of our items are prepared or packed in small batches, so processing times may vary slightly during busy periods or market weekends.

Shipping Methods

SHIFTD currently ships orders within the United States only using standard carrier services.

Local Pickup

Local pickup may be available at select markets or events. If local pickup is offered, details will be provided at checkout or communicated directly after purchase.

Shipping Rates

Shipping rates are:

Flat-rate, or
Calculated at checkout based on order size and destination

All applicable shipping costs will be clearly displayed before you complete your purchase.

Tracking

When available, tracking information will be sent via email once your order has shipped.

Delays

Once an order has shipped, delivery times are subject to the carrier. SHIFTD is not responsible for delays caused by postal services, weather, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping address is correct at checkout. SHIFTD is not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at get.shiftd@gmail.com, and we’ll do our best to help resolve the issue.

Questions

If you have any questions about shipping, feel free to contact us at get.shiftd@gmail.com before placing your order.